Refund policy

Return & Refund Policy

We want you to love your purchase. If something isn’t right, we’re here to help.

Returns

  • We accept returns within 14 days of delivery.

  • Items must be unused, unworn, and in original condition, with all original packaging and tags.

  • To start a return, please contact us with your order number and reason for return.

⚠️ Non-returnable items include:

  • Gift cards

  • Items showing signs of wear, damage, or misuse


Refunds

  • Once your return is received and inspected, we will notify you of approval or rejection.

  • Approved refunds will be issued to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable, unless the return is due to our error (wrong or defective item).


Exchanges

  • We currently do not offer direct exchanges.

  • If you need a different item, please return your original purchase and place a new order.


Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we’ll make it right as quickly as possible.


Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.


Late or Missing Refunds

If you haven’t received your refund after 10 business days:

  1. Check with your bank or card provider

  2. Then contact us for assistance


Contact Us

If you have any questions about returns or refunds, please reach out to our support team. We’re happy to help.